How We Work
Traditional
communications firms maintain a nice looking office for their clients,
hire lots of junior-level people to staff out work, while billing high
rates to cover their overhead. At LSG, we pioneered the virtual agency in 1999 by building a network of qualified, senior Strategists with
deep industry knowledge we could tap for specific client projects. We deliver a
competitively priced product to our clients with experience to match.
It’s a model that
has worked since our inception and with our
network, we can access talent virtually anywhere around the world and
with technology, we can bring that talent to bear anywhere for our
clients.
Budgets
Our clients engage us normally under three types of activities: retainer, project and hourly budgets.
Retainer budgets
are normally an agreed upon fixed monthly budget set against a scope of
work. These budgets usually encompass longer-term programs such as
social media campaigns, product launches, employee culture changes, corporate
rebrandings or grassroots campaigns. You will never be charged in excess
of the budget. If we over-service, that’s to your benefit.
Project budgets
are just that, based on the length, scope and term of a project. These
budgets are usually ideal for trainings such as social media, crisis or
presentation training sessions, as well as tasks such as convention and
trade show planning, event producing, analyst tours, shareholder
meetings or fam trips.
Hourly budgets are normally set for
unanticipated events such as crisis communications, or niche needs such
as writing a press release, executive speech or opinion piece for a
newspaper. These can be capped in order to ensure we don’t exceed
budget.
Process
As our name
implies, we are ardent supporters of developing a strategy. It’s easy
for any other firm to promise you news hits or clicks, but can they
answer the question of “why?”
Sometimes the best strategy is to avoid
being in the news entirely or only being in certain publications or blogs. That’s
where we come in. We use our proprietary process to help you understand
what needs to be done and come up with the best way of executing it.
We
also work by providing our clients online tracking of their project and
work items. This not only helps you, it helps our team by allowing
everyone to coordinate and work in real-time simultaneously no matter
where they are in the world.